1 Supervision Type CEU

The Feedback Sandwich Is Not So Tasty - Using the ACT Matrix to Make Feedback More Delicious

This simple strategy will change everything.

Instructor: Amelia Dalphonse, MA, BCBA

Amelia Dalphonse, MA, BCBA, co-founded Master ABA with her twin sister, Dianna Kelly, bringing over 13 years of expertise in Applied Behavior Analysis (ABA). Passionate about prioritizing client needs, Amelia earned a Master’s degree in ABA and became a Board Certified Behavior Analyst (BCBA).

At Master ABA, Amelia and Dianna lead with innovation, emphasizing client-centered care to drive meaningful change. As an ACE provider, they’ve established the institution as a hub for progressive ABA practices, inspiring others to adopt compassionate and ethical approaches.

Through her role at Master ABA, Amelia advocates for advancing the ABA field with empathy and integrity. She stays abreast of the latest research, continuously seeking opportunities for professional growth.

Amelia’s leadership and dedication continue to shape the ABA community, empowering practitioners to prioritize client well-being. Together with her sister, she envisions a future where ethical values drive positive change in ABA practices.

Why is The Feedback Sandwich Is Not So Tasty – Using the ACT Matrix to Make Feedback More Delicious important?

She almost quit – because of me.

And I felt like a failure.

Years ago, I provided supervision for a BCBA candidate as she worked as an RBT with one of my clients. We worked together with this client for 6 months when there were some major changes in the company that caused the RBT to lose most of her clients.

She had the opportunity to pick up more hours by working with more of my clients, only she told me that she didn’t want to because she didn’t want to work with me more than she already was. She said that I made her uncomfortable.

She would rather be out of work than work with me!

I was blind-sided and had no idea she felt that way. It was a huge blow to my ego at first, but after taking a step back, I recognized it for the learning opportunity that it was. We had a meeting where she explained the 2 encounters we had where I provided corrective feedback. These situations seemed minor to me, especially since we had many more positive interactions from my perspective, but they obviously were important to her. I apologized to her, but she had no interest in restoring our relationship.

It was through this and other humbling  experiences that I learned the importance of building that trusting relationship before jumping in to provide feedback.

What’s included with The Feedback Sandwich Is Not So Tasty – Using the ACT Matrix to Make Feedback More Delicious?

  • 1 50 minute webinar with actionable steps you can use with trainees right from the start
  • Identify the importance of high-quality supervision
  • Describe the relationship between feedback and high-quality supervision
  • Understand why you should avoid the feedback sandwich
  • Use the ACT matrix as a guide for understanding the motivation of staff and trainees
  • Demonstrate effective feedback strategies during supervision with staff and trainees

Act now, and you can get The Feedback Sandwich Is Not So Tasty – Using the ACT Matrix to Make Feedback More Delicious – plus get these exclusive bonuses!

Feedback sandwich offer stack 20 updated

The Problem with Feedback during Supervision

You know you have to give your trainees feedback during supervision. But because we’re not trained appropriately to give effective feedback, the reality is bleak:

  • Many trainees are easily offended by corrective feedback.
  • Even those who respond to your feedback often go back to their old habits quickly.
  • Meaning your trainees don’t benefit from their supervision experience.

But that’s not the end of it—the problem’s actually worse than that!

  • You try everything you can to get through to your trainees – including trying the “feedback sandwich” you’ve been told to use.
  • Most trainees miss the point of your feedback and refuse to change what they’re doing.
  • Plus, your trainees’ clients can’t make the progress they could because traditional feedback is generally ineffective.

Traditional feedback methods just don’t work – and your reputation is on the line!

See what people are saying about The Feedback Sandwich Is Not So Tasty – Using the ACT Matrix to Make Feedback More Delicious!

This information is so useful. I provide supervision daily and having a simple systematic way to come to understand my supervisees is essential! This course is very practical for all BCBAs who did not learn this skill before!
I love this course. speaker. I was able to reflect on my own experiences and shortcomings. I believe the ACT model is a better method and will be working on implementing that model.

Frequently Asked Questions

How is the training different from a regular CEU course?

  • The training is focused on actionable steps so you can immediately put what you’re learning into practice.  This training puts the focus on DOING instead of just LEARNING. 

Will I get a certificate of completion?

  • Once you complete the course, including the quiz and survey, you will receive a certificate granting you 1 Supervision Type BACB CEU.

How many CEUs do I earn by completing the training?

  • You will earn 1 Supervision Type CEU

How long do I have to complete the training?

  • Once you buy the course, you are free to complete it whenever you like.