Refund and Returns Policy
It is our hope that you are 100% satisfied with your purchase. If you’re not 100% happy with your purchase please contact us for a refund. Your satisfaction is our top priority.
- If you have technical or sales queries, do not hesitate to contact us.
- If you have attempted to resolve issues with Support staff, and still feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.
Our policy offers a full refund within 30 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.
Master ABA and our payment processor submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card.
Once your request for a refund has been received your refund will be processed within 48 hours.
Please note if you submit the request through your bank or PayPal we will have no control over the process and will not be able to issue a refund directly.
Contact us at [email protected] for questions related to refunds and returns.